客户总是错的：一本关于工作中所有令人讨厌的事情的无铰接指南（来自一个愤怒的零售家伙）[有声读物]

English | ASIN: B0CNDC87ZF | 2024 | 3 hours and 42 minutes | M4B@128 kbps | 208 MB

Customers want you to magically produce something from the back room. Bosses schedule you on your day off. Corporate policies are mandated that make zero practical sense. Sound familiar? If you've ever worked in customer service (or any job, really), you know that everyone else—the customer, the boss, the company—is always right, and never the employee. Well, lucky for you, the "Angry Retail Guy" is more furious—and funnier—than ever in this hilariously unhinged guide to all the things we wish we could say out loud at work . . . without getting fired. In The Customer Is Always Wrong, you'll laugh (and maybe cry) at this rant-filled, illustrated attack on all the frustrating things that suck about work. Expanding on the ire-filled, laugh-out-loud viral videos that have made him a (whispered) workplace name, Scott Seiss joyfully eviscerates not only overbearing customers but every annoying aspect of work like purposeless job interview questions, debatable brand values, and the walking human trainwrecks that are our bosses. Scott guides you all the way from first applying to the job, to inevitably gritting your teeth and smiling on your last day when that one manager you despise says, “Come back and visit us!” This tongue-in-cheek commiseration for workers will make you laugh out loud at the things that drive you crazy in the workplace. With Scott's signature rants, funny anecdotes, and absurd musings, this book celebrates and empowers underpaid and overworked employees with an uproarious ode to what we really think about our jobs and the customers that come with them (except the ones who listen to this book, of course).

中文| ASIN:B0CNC87ZF|2024|3小时42分钟|M4B@128kbps|208 MB客户希望您在后台神奇地制作一些东西。老板会安排你休息一天。公司政策是强制性的，没有任何实际意义。听起来很熟悉？如果你曾经在客户服务（或任何工作，真的）工作过，你就知道其他人——客户、老板、公司——总是对的，而不是员工。好吧，幸运的是，《愤怒的零售家伙》比以往任何时候都更愤怒，也更有趣，它讲述了我们希望在工作中大声说出的所有事情。没有被解雇。在《顾客总是错的》一书中，你会对这种对工作中所有令人沮丧的事情充满咆哮和插图的攻击付之一笑（也许还会哭）。斯科特·赛斯（Scott Seiss）在充满愤怒、大声笑出声的病毒式视频的基础上进行了扩展，这些视频使他成为了一个（低声）工作场所的名字，他不仅愉快地剔除了专横的顾客，还剔除了工作中每一个恼人的方面，比如毫无目的的面试问题、有争议的品牌价值观，以及我们老板的行走式人力火车残骸。斯科特一路指导你，从第一次申请这份工作，到最后一天，当你鄙视的一位经理说：“回来看看我们！”这种对员工的半开玩笑的同情会让你对工作中让你发疯的事情大笑。凭借斯科特的标志性咆哮、有趣的轶事和荒谬的思考，这本书以一首喧闹的颂歌来赞美和激励低薪和超负荷工作的员工，表达我们对工作和随之而来的客户的真实看法（当然，听这本书的人除外）。

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