《处理重症患者沟通的指南（第二版）》

English | 2024 | ISBN: 1108925855 | 255 Pages | PDF | 2 MB

When clinicians communicate effectively, patients retain more information, have higher trust and a better quality of life. Such a patient-centred approach is the future of clinical care, and this book is an essential how-to guide on improving these skills. Grounded in innovative and evidence-based methodology, perfected through over twenty years of teaching in the VitalTalk training program, content includes foundational communication skills, how to help patients plan for the future, what to do when you are really stuck, and strategies to work through conflicts with colleagues. In this updated edition, emphasis is placed on the roles privilege, race, and power play in the medical encounter, and new tools are provided to help clinicians navigate this landscape with greater self-awareness and sensitivity. This practical guide is filled with skills and roadmaps, demonstrating how to be clearer when sharing information, more competent at understanding patient concerns, and more effective when making recommendations.

当临床医生有效沟通时，患者能记住更多信息、信任度更高且生活质量更好。这种以患者为中心的护理方式是未来临床护理的方向，而这本书则是一本关于如何提高这些技能的重要指南。基于创新和基于证据的方法论建立，并通过过去20年在 VitalTalk 培训项目中的教学不断完善，内容包括基础沟通技巧、如何帮助患者规划未来、当你真的卡住时该做什么，以及解决同事间冲突的策略。在此次更新版中，着重强调了特权、种族和个人权力在医疗互动中的角色，并提供新工具来帮助临床医生以更高的自我意识和同理心去导航这一领域。这本实用指南充满了技能和路线图，展示了如何在分享信息时更加清晰，在理解患者担忧方面更具能力，并在提出建议时更有成效。

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