《健康服务管理：案例研究方法》，第十二版

English | 2023 | ISBN: 1640553592 | 464 pages | True EPUB | 13.91 MB

Health Services Management: A Case Study Approach provides an overview of management and organizational behavior theory by inviting readers to analyze and respond to common managerial predicaments. The book includes a mix of vignette-style and data-driven cases, each of which enables readers to hone their management skills by navigating challenges that, just as in real life, do not have a single “right” answer.

This 12th edition contains 54 cases, 18 of which are new and address timely issues such as the following

Managing virtual team members Confronting racism and disparities in care Launching diversity, equity, and inclusion initiatives Adapting to crises such as the COVID-19 pandemic Sustaining a population health improvement program Addressing employee burnout and turnover

This updated edition arranges its cases into five parts: one section focusing on the fundamentals of becoming a healthcare manager and four sections highlighting values and culture, organizational focus, performance evaluation, and authority and responsibility. Each part begins with a discussion of the management theories and principles that are presented in the ensuing cases.

《健康管理：案例研究方法》为读者概述了管理与组织行为理论，邀请他们分析并回应常见的管理困境。书中包含了一种混合风格的插图式案例和基于数据的案例，每个案例都让读者通过解决如同现实生活一般没有单一“正确”答案的问题来提升他们的管理技能。 12版中包含了54个案例，其中18个是新的，并且针对诸如虚拟团队成员管理、种族主义和护理不平等、开展多样性、公平与包容性倡议、应对如新冠肺炎疫情这样的危机以及持续进行人口健康改善项目等及时问题。 更新后的版本将案例分为五个部分：一个专注于成为医疗管理人员的基础知识，以及四个突出价值观与文化、组织焦点、绩效评估和权力与责任的部分。每一部分都以接下来案例中呈现的管理理论和原则作为讨论开端。

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